Frequently Asked Questions
What is CATCH?
CATCH (Community Assistance and Transition Care of Houston) is a Community Care Hub (CCH) dedicated to building a stronger and healthier community by integrating health and social care. CATCH facilitates partnerships between healthcare providers and community-based organizations (CBOs) to address social determinants of health (SDOH), including housing, transportation, nutrition, and more.
Community Assistance and Transition Care of Houston (CATCH) Mission: Build a stronger and healthier community for all
CATCH Vision: Through innovation and collaboration, CATCH will improve the health outcomes of our clients through empowerment, education, and support
CATCH facilitates a robust social care delivery system that includes:
- Nutrition Assistance: Providing meals, grocery support, and dietary education to combat food insecurity.
- Transportation Services: Offering reliable and accessible transit for medical appointments, grocery shopping, and other essential activities.
- Care Coordination: Helping individuals navigate complex health and social service systems through personalized support.
What is a Community Care Hub (CCH)?
Community Care Hubs (CCHs):
- Organize and support networks of community-based organizations (CBOs).
- Integrate health-related services into the healthcare continuum.
How to Get Involved?
- Donate: Your contributions enable us to reach more individuals in need.
- Volunteer: Join our team and help make a difference in someone’s life.
- Partner: Collaborate with CATCH to expand our collective impact.
How can my organization become a partner with CATCH?
- Express Interest: Contact CATCH representatives via email at pdcatch@ibnsinafoundation.org, deboraha.moore@houstontx.gov or paula.johnson@houstontx.gov.
- Submit Required Information: Provide details about your organization, including your services, goals, and capacity for collaboration.
- Review Process: CATCH evaluates potential partnerships based on alignment with its mission and goals.
- Sign Agreement: Once approved, you will sign a Master Service Agreement (MSA) outlining roles, responsibilities, and terms.
What is the onboarding process for CBOs?
The onboarding process for community-based organizations (CBOs) includes:
- Orientation: CATCH provides an overview of the Community Care Hub model, goals, and expectations.
- Needs Assessment: Organizations complete a survey to identify how they address health-related social needs (HRSN) like food insecurity, housing, and transportation.
- Training: CATCH offers training in collaborative workflows, reporting requirements, and technology use.
- Integration: Your services are integrated into the larger CATCH network, enabling referrals and collaboration with healthcare partners.
How do Medicare Advantage providers collaborate with CATCH?
Medicare Advantage (MA) providers collaborate with CATCH by:
- Building Partnerships: Establish relationships with CBOs addressing SDOH, like providing nutritious meals, transportation, or home-based assistance.
- Shared Goals: Align efforts to improve health outcomes for Medicare beneficiaries by addressing non-medical drivers of health.
- Data Sharing: Participate in data exchange and reporting to track health improvements and demonstrate the impact of addressing SDOH.
- Value-Based Care: Leverage CATCH’s network to support value-based care initiatives by improving outcomes and reducing costs.
What are the benefits of partnering with CATCH?
- For CBOs: Increased visibility, access to funding opportunities, and streamlined coordination with healthcare providers.
- For Medicare Advantage Providers: Improved health outcomes for beneficiaries, reduced healthcare costs, and compliance with SDOH-related performance metrics.
- For the Community: Enhanced access to integrated health and social services, fostering equity and sustainability.
What role does sustainability play in CATCH’s mission?
Sustainability is central to CATCH’s efforts. By building long-term partnerships, addressing systemic barriers, and leveraging resources efficiently, CATCH ensures that its initiatives create lasting improvements in health outcomes and community well-being.
Who are the current collaborators in the CATCH network?
CATCH collaborates with:
- Houston Health Department
- Harris County Area Agency on Aging
- Ibn Sina Community Medical and Dental Clinics
- UTHealth School of Public Health in Houston
- Houston Health Foundation
- CommonSpirit Health / Freedman’s Health
- Aetna CVS Health
How does CATCH address Social Determinants of Health (SDOH)?
CATCH focuses on key SDOH by:
- Providing nutritious meals.
- Ensuring transportation for medical appointments.
- Supporting vaccination accessibility.
- Assisting with daily activities and utilities. By addressing these non-medical drivers of health, CATCH helps reduce disparities and improve quality of life.